Modern Movement FAQs

  1. What are my payment options?
  2. Can I finance my purchase?
  3. Where can I find a manual for my Modern Movement product?
  4. How can I check on the status of my order?
  5. Does Modern Movement have a money back guarantee?
  6. Where can I use Modern Movement consumer products?

What are my payment options?

When you order online you may pay with: credit card (Visa, American Express, Discover Card, MasterCard), Financing, PayPal™ or check/money order.

Can I finance my purchase?

Yes, we do offer financing options. Find out more here or give us a call at (800) 556-2896.

Where can I find a manual for my Modern Movement product?

Assembly and owner's manuals for all machines can be found here.

How can I check on the status of my order?

Please use the order status page.

When your order ships you will receive an email with tracking information from our carrier.

If your tracking information shows your items as delivered, but your shipment hasn’t arrived, please contact us immediately at 800-605-3369. Our hours of operation are Monday through Friday, 6 a.m - 5 p.m. PT.

Does Modern Movement have a money back guarantee?

Yes we do. Read out our return policy for more information.

Where can I use Modern Movement consumer products?

All Nautilus, Inc. branded consumer products including Bowflex, Nautilus, Schwinn and Modern Movement brands are designed and intended to provide home users with a dependable and affordable workout experience. With proper maintenance, our products will provide home users with years of quality use. Nautilus, Inc. branded consumer products are not intended to be used in any commercial or institutional setting or application. These include but are not limited to:

  • Commercial Gyms
  • Churches
  • Police/Fire Departments
  • Government Agencies – Federal/State/Local
  • Apartment/Retirement/Condominium Communities
  • Cruise Ships/Hotels
  • Medical Facilities
  • K- 12 Schools
  • Community Colleges
  • Universities

Using any Nautilus, Inc. branded consumer product in a commercial or institutional setting will void the products warranty, and may open the owner of the property to unnecessary risks. If you have questions regarding whether or not your intended use falls under the category of commercial or institutional use, please contact us.