Customer Service

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customer care

(800) 605-3369

Monday-Friday: 6 a.m.–5 p.m. PST
Saturday & Sunday: Closed


(800) 845-7909

Sunday-Friday: 6 a.m.–8 p.m. PST
Saturday: 6 a.m.–7 p.m. PST

Customer Service One Voice

One-Voice Excellence

Our Customer Care Mission

Flexible & Convenient Access

Get your order status, assembly help or click-to-chat with us, all from our website.

One Call Resolution

To quickly get you back on your fitness journey.

Quick Response Time

We answer 80% of our inbound calls within 20 seconds!